North carolina has a federally mandated, state supervised, county administered, social services system.
This means the Federal Government authorizes national programs and a majority of the funding and the State Government provides oversight and support but it is the 100 local County Departments of Social Services that deliver the services and benefits.
In North Carolina, the single administrative agency is the North Carolina Department of Health and Human Services (DHHS).
This umbrella agency has evolved over time and now includes separate divisions.
Some of the other DHHS divisions with the greatest impact on local offices include:
- Division of Medical Assistance (DMA)
-- The Division of Medical Assistance (DMA) provides training, technical assistance, and consultation to the local DSS staff who work in the Medicaid and Health Choice programs.
- The Division of Child Development (DCD)
-- The Division of Child Development(DCD) provides training, technical assistance, and consultation for staff who work with subsidized child care programs.
- The Division of Social Services (DSS)
-- The Division of Social Services (DSS) provides training, technical assistance, and consultation to the local staff who work in programs for families and children including Child Welfare, Family Support, Work First, Child Support, and Food and Nutrition Services.
- Division of Health Service Regulation (DFS)
-- The Division of Health Service Regulation provides training, technical assistance, and consultation for staff who are involved in the supervision and monitoring of group care facilities.
-- Field staff are available to local counties.
- Division of Aging and Adult Services (DOA)
-- The Division of Aging and Adult Services provides training, technical assistance, and consultation to local staff who work in programs for adults including Adult Protective Services, Special Assistance, Adult Day Care and In Home services.
Mission Statement: In collaboration with our partners, DHHS provides essential services to improve the health, safety and well-being of all North Carolinians. Learn more about our Mission, Vision and Values.
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