Due to the extreme summer temperatures, the City of Austin is offering a one-time, six-month-term Deferred Payment Arrangement option to assist customers having difficulties paying their summer utility bills.
Generally utility payment plans are limited to four-month terms.
- Other programs available are
- Customer Assistance Discount Program,
- Customer Assistance Financial Support Program,
- Free Energy Efficiency Improvements, and
- Levelized Billing.
For any questions call (512) 494-9400
Mission Statement: Our mission is to safely deliver clean, affordable, reliable energy and excellent customer service.
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Need help with utilities please